TotalDesk Helpdesk, Live Chat, Knowledge Base & Ticket System

TotalDesk is an all-in-one customer support solution for WordPress, combining a helpdesk, live chat, knowledge base, ticket system, and more into a single powerful plugin. It allows you to manage all your customer inquiries directly from your WordPress dashboard, improving response time, support efficiency, and user satisfaction.

Designed for simplicity and flexibility, TotalDesk eliminates the need for multiple third-party tools by offering everything you need to deliver professional-grade support under one roof.

Key Features:

• Built-in ticketing system with email notifications

• Live chat functionality with agent assignment

• Integrated knowledge base with search functionality

• Create and manage FAQs for instant answers

• Custom ticket status, priorities, and types

• Internal notes and agent-only ticket comments

• Auto-response and ticket templates

• WooCommerce and WPML integration

• User-friendly interface with role-based permissions

• Reporting and ticket analytics

Best For:

• Managing customer support from a single platform

• Offering live assistance and automated replies

• Creating an internal or public knowledge base

• Handling pre-sale, technical, or general inquiries efficiently

GPL Licensed and 100% Safe

• Very cheap price & Original product

• We purchase and download from original authors

• You’ll receive untouched and unmodified files

• 100% clean files & free from virus

• Unlimited domain usage

• Free access to new versions

Product Details:

• Product Version: 1.8.1

• Last Updated: 25 June 2024

• License: GPL

TotalDesk is the complete WordPress support toolkit—designed to streamline communication, enhance user support, and reduce workload with a unified helpdesk solution.